Frequently Asked Questions

How to contact us.

You can email us at or by phone at 412-499-3866. 
Our normal business hours are 9am to 6pm EST Monday to Friday.  
We will reply to all inquiries received during normal business hours within 24 hours.
You can also complete the online form found under the tab About Us -> Contact Us HERE.

What are the sizes of our Bully Bites?

Our Bully Bites are not manufactured and because they are the cut offs from the Bully Sticks they will vary in shape, size, color and thickness.  Due to the nature of the beef pizzle some pieces will be solid and some pieces will be hollow and crunchy.  They can range from 1/2 inch to 3+ inches in length.  Due to the variations from bag to bag and the nature of the product, we have opted to base the pricing on a per pound basis rather than a piece count to make sure that all our customers receive the same amount of product on each order.  Our Bully Bites are intended more as a treat than a longer lasting chew. 

Where are our Peppy Pooch Bullies sourced?

All of our Bully products are sourced, processed and packaged in the USA.

What are the ingredients in our Bully Sticks?

100% Beef Pizzle.

For more information on our Bullies see here.

What are the ingredients in our Venison Sausage Sticks?

Venison, Beef, Rice Flour and Salt.

What are the ingredients in our Salmon Skin Bites with Pork?

Salmon Skin and Pork.

What size are Peppy Pooch Pet Waste bags?

Our pet waste bags are 8.5” x 12.5” 

How should I store Peppy Pooch Himalayan Yak Cheese?

We recommend removing the Yak Cheese from the plastic bag it is shipped in and storing the chews in a cool dry place once you receive them.

Do you offer Free Shipping?

As standard we offer Free Shipping on orders over $35.  From time to time we offer Free Shipping on lower order values.  Join our mailing list to receive information on these special promotions.

What is our Returns Policy?

You can see our returns policy HERE.